bash Shopco is dedicated to our customer’s 100% satisfaction. We will issue a refund/credit if you are not satisfied with your purchase and notify us within 7 days of product receipt. Returned products must be in brand new condition with all packaging enclosed in the exact condition in which you received them. It must be returned in the original packaging and in a saleable condition. Beyond 7 days the Returned product is subject to a 10% chargefee and must be returned freight prepaid. Shortages or Claims must be brought to our attention within 7 days of receiving the merchandise.
It is very important to inspect your product thoroughly before accepting and signing for your packages. The only way to be certain is to fully unpack and examine the contents carefully before signing. Legally, by applying your signature, you are signing a document stating that you have inspected the item and it is in good condition. We have no recourse when the item is signed for, any later claim for un-noticed (“hidden/concealed”) damage must be filed by you with FedEx/UPS/USPS.
Many times it is a common practice by FedEx to leave packages on your doorstep if no one is available for signature. Again, please inspect the package by fully unpacking and examining the contents. If you notice damage to the product during your inspection, please call our customer service department immediately. Claims must be filed within 5 days after receipt. Please call our customer service department immediately and we will issue a return goods authorizationform if a claim is made within the time frame stated.